WHAT TIME IS CHECK-IN AND CHECK OUT?
Check in is after 3PM local time, and check out is no later than 11AM. Early check in and late check out may be available for your reservation. There is a fee of $400 for both or $200 for either early check in or late check out.
WILL I NEED TO MEET THE PROPERTY MANAGER TO GET A KEY?
All TRAVLR Vacation Homes have keyless locks. This keyless system allows entry into the vacation rental through the issue of a “code” rather than a physical key. The code changes for every reservation so it is an incredibly safe alternative. By issuing the code prior to arrival, the check-in process is much easier.
DO YOU PROVIDE DAILY CLEANING SERVICE?
TRAVLR Vacation Homes provides a departure clean on all stays. A mid-week or mid-stay clean can be provided for an additional fee.
CAN WE HAVE THE POOL HEATED?
Yes, during the winter our pools are kept around 65 degrees. If you would like the pool to be heated to 80-82 degrees, we do charge a fee of $150/night. Please note that some of our vacation homes have two onsite pools, where we charge a fee of $300/night. Please let your property manager know at least 48-hours in advance of your arrival if you would like pool heat added to your reservation.
WHAT IS PROVIDED WITH MY ACCOMMODATIONS?
All of our vacation rentals are furnished and have a kitchen with amenities including a microwave, coffee maker, toaster and blender. Each property is stocked with cooking and serving items including plates, bowls and utensils, as well as a can opener, corkscrew measuring spoons and more. The coffee maker takes ground coffee and we also offer a spice rack, salt and pepper.
There are bath towels, pool towels and bed linens. We also provide an initial supply of trash liners, toilet paper, hand soap and dishwasher soap. Bathrooms are stocked with Shampoo, conditioner and liquid body wash. Laundry facilities are also equipped with laundry soap and dryer sheets.
MAY I SHIP A PACKAGE TO MY VACATION HOME?
We do not recommend shipping directly to the home, we do not have mailbox keys, and there are many different people with access to the home: vendors, housekeeping, Guest Services staff, etc… so we cannot be responsible for packages once delivered.
DO YOU ALLOW PETS?
Our vacation rentals are pet friendly. We allow for up to two pets per property for a fee of $150/pet.
WHAT IS THE CANCELLATION POLICY?
Please see our rental agreement for specific details. It can be viewed at www.staytravlr.com/terms-and-conditions/